How often are analytics updated?
Analytics are updated every 15 minutes for most metrics. Some complex reports such as Tracking Link analytics may update every 6-12 hours.
How long does the first sync take?
Initial sync time varies:
- Most accounts: Under 30 minutes
- Large accounts: Several hours
What are important metrics to monitor daily?
- Active subscriber count
- Revenue trends
- Message performance
- New subscriptions
- Churn rate
How long is analytics data stored?
Full analytics history is maintained for all active accounts, with data available from the account creation date.
Can I access historical data?
Yes, view historical data by:
- Setting custom date ranges
- Using comparison tools
- Accessing archived reports
Why do my metrics seem incorrect?
If your account is newly added, your data may not have fully synced in yet. Otherwise:
- Verify date range selection
- Check your selected timezone
- Contact support if issues persist