<!-- https://help.fansmetric.com/getting-started/how-to-complete-faceid-2fa-verification-for-creators -->
# How to complete FaceID 2FA verification for creators

Section: Getting Started. Updated 2026-08-21. Page: https://help.fansmetric.com/getting-started/how-to-complete-faceid-2fa-verification-for-creators

## **Why is FaceID Required?**

OnlyFans mandates FaceID or selfie-based 2FA to maintain account security. It **cannot be bypassed** and must be completed through the **FansMetric Auth+** app for successful account linking.

### Who This Is For

The **creator** the person whose face matches the account completes verification on their own iPhone, usually while an account manager sets up or re-connects the account in FansMetric.

### Step 1: Start the Linking Process

1. In the FansMetric app, go to **Accounts**
2. Click **"Link a new Account"**
3. Select **OnlyFans (2FA)**

![](https://help.fansmetric.com/images/getting-started/how-to-complete-faceid-2fa-verification-for-creators/1.jpg)

### Step 2: Get the Pairing QR Code

A **"Link on Mobile"** window appears with everything the creator needs to connect:

- A **QR code** to scan
- A **shareable link** ("Share the link")
- A short code (for example, `BM-KWYDQUP2`) to enter manually

> [!NOTE]
> **Note:** The pairing **expires in \~24 hours**. Click **"Regenerate"** any time you need a fresh code.

![](https://help.fansmetric.com/images/getting-started/how-to-complete-faceid-2fa-verification-for-creators/2.jpg)

### Step 3: Download and Set Up FansMetric Auth+

To complete verification, the creator must install **FansMetric Auth+** on their **iOS device**. While in beta, it is distributed through Apple's **TestFlight** app.

### **How to Download TestFlight**

1. Tell the creator to open the **App Store** on their iPhone
2. Search for **TestFlight** or open the link **[https://testflight.apple.com/join/hTgVSx6A](https://testflight.apple.com/join/hTgVSx6A)** and download the app

   ![](https://help.fansmetric.com/images/getting-started/how-to-complete-faceid-2fa-verification-for-creators/3.png)
3. TestFlight must be installed **before** they can download FansMetric Auth+

### **Download FansMetric Auth+ via TestFlight**

1. Ask the creator to open the invite link: **[https://testflight.apple.com/join/hTgVSx6A](https://testflight.apple.com/join/hTgVSx6A)**
2. This opens TestFlight and prompts them to install **FansMetric Auth+**
3. Once installed, tap **"Open"** to launch the app

![](https://help.fansmetric.com/images/getting-started/how-to-complete-faceid-2fa-verification-for-creators/4.jpg)

### Step 4: Connect on the Phone

1. In **FansMetric Auth+**, on the **"Scan to connect"** screen, tap **"Scan QR"** and scan the code from Step 2
2. Or type the short code into the **XX-XXXXXXXX** field and tap **"Next"**

![](https://help.fansmetric.com/images/getting-started/how-to-complete-faceid-2fa-verification-for-creators/5.jpg)

### Step 5: Sign In to OnlyFans and Complete FaceID

Please note: **the creator is required to complete this step.**

1. On the OnlyFans login screen inside the app, **sign in to OnlyFans** (username, password, and any SMS or authenticator code)
2. When OnlyFans shows the **FaceID / face recognition** prompt, follow the on-screen prompts to complete face authentication
3. Hold the device at eye level in good lighting, with the face centered and unobstructed\
   ​

![](https://help.fansmetric.com/images/getting-started/how-to-complete-faceid-2fa-verification-for-creators/6.jpg)

### Step 6: Connect to FansMetric

Once verification passes, tap **"Connect to FansMetric"**. You'll see **"Account connected successfully,"** and the account appears in your web app.\
​

### If Verification Fails

- Retry in **brighter, even lighting**, with the face centered and unobstructed (no hat or sunglasses)
- Complete the flow in **one continuous session** don't switch apps midway
- Generate a **fresh pairing** in the app (pairings expire after 24 hours) and start again

### Frequently Asked Questions

**Q: Can FaceID / 2FA verification be skipped?**\
A: No, it is a mandatory requirement enforced by OnlyFans. Coordinate with the creator via live communication to ensure a smooth process.

**Q: Does the creator need to download TestFlight to complete this?**\
A: Yes. FaceID must run on the creator's own phone, so the creator installs FansMetric Auth+ via TestFlight. It's a one-time install — after that, the account stays connected in FansMetric.

**Q: What if the creator cannot download the FansMetric Auth+ app?**\
A: Ensure they are using a compatible iOS device and have a stable internet connection. If issues persist, contact support through the chat widget in the app.

**Q: What if the QR code or pairing code doesn't work?**\
A: Codes expire after \~24 hours. Click **"Regenerate"** in the web app for a fresh one, then scan or re-enter it in FansMetric Auth+.

**Q: Does FansMetric see the face scan?**\
A: No. The selfie check happens directly between the creator's device and OnlyFans; FansMetric only receives the connected session afterward.
