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# Analytics FAQ

Section: Frequently Asked Questions. Updated 2024-12-13. Page: https://help.fansmetric.com/faq/analytics-faq

### How often are analytics updated?

Analytics are updated every 15 minutes for most metrics. Some complex reports such as Tracking Link analytics may update every 6-12 hours.

### How long does the first sync take?

Initial sync time varies:

- Most accounts: Under 30 minutes
- Large accounts: Several hours

### What are important metrics to monitor daily?

- Active subscriber count
- Revenue trends
- Message performance
- New subscriptions
- Churn rate

### How long is analytics data stored?

Full analytics history is maintained for all active accounts, with data available from the account creation date.

### Can I access historical data?

Yes, view historical data by:

1. Setting custom date ranges
2. Using comparison tools
3. Accessing archived reports

### Why do my metrics seem incorrect?

If your account is newly added, your data may not have fully synced in yet. Otherwise:

1. Verify date range selection
2. Check your selected timezone
3. Contact support if issues persist
