# Chatting Overview Section: Chatting. Updated 2024-12-06. Page: https://help.fansmetric.com/chatting/chatting-overview FansMetric gives you a complete overview of your chatting operations.\ ​\ Find out how long your chatters worked, how many messages they sent, and how much they earned.\ ​\ Find out who your best performing chatters are by comparing key KPIs such as Chat AFV, Earnings Per Hour, and Earnings Per Message. FansMetric provides below key features for Chatting Management: - [Smart (Priority) Mass Messages](https://help.fansmetric.com/chatting/smart-priority-mass-messages) send targeted mass messages with 2X higher response rates - [Chat Analytics](https://help.fansmetric.com/chatting/chatter-analytics) for comparing your chatter's KPIs - [Chat Message Logs](https://help.fansmetric.com/chatting/chat-message-logs) for auditing your chatter's activity & sent messages - [Scripts](https://help.fansmetric.com/chatting/scripts) save time with pre-written message templates for common responses - [Banned Words](https://help.fansmetric.com/chatting/banned-words) automatically detects and filter inappropriate message content