What payment methods do you accept?
We process payments via Stripe, and accept all major credit cards (Visa, Mastercard, American Express, Discover).
Can I change my payment method?
Yes, you can update your payment method at any time through your account settings. Any future charges will be processed using your new payment method.
Is my payment information secure?
We use Stripe to process payments. Stripe uses industry-best encryption and security measures to protect your payment information. Stripe is PCI DSS compliant and we never store any credit card numbers on our servers.
When am I billed?
Billing occurs on a monthly basis. Your billing date is set to the day you initially subscribed to our services. The base plan subscription & the pro upgrade subscription may occur on different dates, depending on when the subscriptions started.
How can I view my invoices?
All invoices are available in your billing settings. You can also click "Manage Billing" to open the Stripe customer portal and view them there. You can download them as PDF files for your records.
What plans does FansMetric offer?
We offer two plans:
Standard Plan - $39/month per OnlyFans account
Everything you need to manage your OnlyFans accounts
Includes:
Earnings Metrics
Advanced Analytics
Smart Priority Mass Messages
Chatter Scripts & Emoji Menu
OnlyFans Chatting enhancements & superpowers
Expired Fans Autofollower
Smart List Automations
2. Pro Plan - $99/month per OnlyFans account
Get access to advanced insights and features
Includes all Standard Plan features plus:
Free Trial Links Revenue, Profit & ROI
Campaign Links Tracking
Profile Promotions Tracking
Auto Online Messages
Delayed Welcome Message Sequences
How do I upgrade to the Pro Plan?
The Pro Plan can be activated for individual accounts after you have subscribed to the Standard Plan. You can choose which accounts to upgrade to Pro based on your needs.
Is there a free trial?
Yes, we offer a 14-day free trial with access to Pro Plan features. No credit card is required to start your trial.
What happens when my free trial expires?
You'll need to subscribe to continue accessing features. You'll need to subscribe to the base plan.
How does per-account billing work?
You are billed monthly based on the number of OnlyFans accounts linked to your dashboard
Each linked account is billed based on its plan (Standard or Pro)
Billing adjusts automatically when you add or remove accounts
Pro-rated billing applies when you make changes mid-billing cycle
Can I have different plans for different accounts?
Yes, you can:
Start with the Standard Plan for all accounts
Selectively upgrade specific accounts to the Pro Plan
Manage different accounts with different feature sets based on your needs
How does pro-rated billing work with different plans?
Example 1:
If you start the period with 1 account ($39)
And you link an additional account halfway through the period
Your next invoice will be pro-rated to reflect:
The 2 accounts you now have linked ($39 each)
An adjustment for the 2nd account's time during the period (0.5 * $39)
Example 2:
If you have 5 accounts on Standard ($39 each)
And upgrade 2 accounts to Pro ($99 each) mid-cycle
Your next invoice will be pro-rated to reflect:
3 accounts at Standard rate
2 accounts at Pro rate
Adjustments based on when the upgrades occurred
