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Technical Support FAQ

F
Written by FansMetric

How to use multiple monitors for chatting?

To open multiple windows:

  • Windows: Press Control + N

  • Mac: Press Command + N Then drag windows to different monitors.

Why is my data not syncing?

Common reasons include:

  • Browser cache needs clearing

  • Poor internet connection

  • OnlyFans session expired

  • Account needs reconnecting

What are the minimum requirements?

  • Stable internet connection

  • Modern web browser

  • 4GB RAM minimum

  • Updated operating system

Why can't I access certain features?

Verify:

  • Your role permissions

  • Account connection status

  • Subscription status

  • Feature availability for your plan

Lost access to features?

Common solutions:

  • Check subscription status

  • Verify accounts are synced to OnlyFans.

    • If not, you'll need to sign-in again.

  • Review role permissions

  • Contact support if needed

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