How often are analytics updated?
Analytics are updated every 15 minutes for most metrics. Some complex reports such as Tracking Link analytics may update every 6-12 hours.
How long does the first sync take?
Initial sync time varies:
Most accounts: Under 30 minutes
Large accounts: Several hours
What are important metrics to monitor daily?
Active subscriber count
Revenue trends
Message performance
New subscriptions
Churn rate
How long is analytics data stored?
Full analytics history is maintained for all active accounts, with data available from the account creation date.
Can I access historical data?
Yes, view historical data by:
Setting custom date ranges
Using comparison tools
Accessing archived reports
Why do my metrics seem incorrect?
If your account is newly added, your data may not have fully synced in yet. Otherwise:
Verify date range selection
Check your selected timezone
Contact support if issues persist